Refund and Returns Policy

Effective Date: December 4, 2024

At Dazzle Empirre, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return or exchange it under the conditions outlined below.

1. Eligibility for Returns

  • Returns must be initiated within 30 days of receiving your order.
  • Items must be unused, in their original condition, and include all packaging and documentation.
  • Custom or personalized items and items marked as “final sale” are not eligible for return unless defective.

2. How to Return an Item

To initiate a return:

  • Contact us at info@dazzleempirre.com or call (304) 232-3001 with your order details and reason for return.
  • We will provide a return authorization and instructions for shipping the item back.

3. Refund Policy

  • Refunds are processed to the original payment method once the item is received and inspected.
  • Processing refunds typically takes 7-10 business days.
  • Shipping costs are non-refundable unless the return is due to an error on our part.

4. Exchanges

  • Items eligible for exchange must meet the same conditions as returns.
  • Exchanges are subject to availability of the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately. We will provide a replacement or refund at no additional cost.

6. Contact Us

For questions about returns or refunds, reach out to us: